We are pleased about your visit to our website and your interest in the range of rivieralodge services. Protecting your privacy is of utmost importance to us. In handling your data we strive to achieve the greatest possible safety and security and your data will be processed carefully and in accordance with the relevant legal regulations.
Below we will explain which data will be collected during your stay on our website, how they will be used and we will inform you about your rights.

1. Which data are collected and how are they used?

1.1 Recording

When visiting our website your browser automatically sends technical data which our web server records (server log). The web server is operated by a hoster in Switzerland on our behalf. The recorded data include, namely:

• the browser ID;
• the date and time of your access;
• the IP address the website was sent to;
• the address of the internet site from which you accessed our website and
• the pages you have visited on our website.

We use the server log exclusively to ensure the proper operation of our web server (troubleshooting, investigation of misuse, protection from attack attempts). The server log can only be accessed by the hoster whereby no access takes place without concrete grounds. Server logs which are older than 6 months will automatically be deleted.

1.2 Cookies

We do not use cookies on our site.

1.3 The use of external links

Our web pages may contain links to third parties not connected to us which also employ cookies. In particular, we offer links to social networks such as Google, Facebook and YouTube. Once you have clicked on any of these links we no longer have any influence over the collection, saving and processing of any data which are directly transmitted to the third party when clicking on the link since obviously all third-party conduct is beyond our control. Therefore, we do not assume any responsibility for the processing of any such data. Please consult the privacy policies of the relevant third parties for information on purpose and scope of their data collection, further processing and use of data as well setting options for the protection of your privacy:

• Facebook: https://www.facebook.com/policy.php
• YouTube/Google: https://www.google.com/policies/privacy/

1.4 Further data processing

We offer you the possibility to submit data voluntarily to us by e-mail or a contact form so that we can, for instance, contact you directly or send you further information, our newsletter or advertising. We urge you to provide only the data which we require for rendering our services.

In addition, we reserve the right for further use and storage of submitted data when required by legal obligations or court orders.

2. How secure are your data?

The security of our IT systems as well as our hoster meets the latest technological standards.

3. Will your data be forwarded to third parties?

In certain cases we may be obliged by law to forward data to the authorities or court requesting them. Furthermore, we do not forward any data to third parties unless you have given your explicit consent.

4. For which purpose do we collect and process your personal data?

We collect and process your personal data in particular for one or more of the following reasons:

• Provision and sale of our services and products;
• Processing contracts;
• Sending Newsletter and Email
  rivieralodge sends out newsletters or other information, such as updating websites or special offers, by e-mail. If you wish to subscribe to this service, we draw your attention to the fact that all e-mails are transmitted in unencrypted form, which means that this data can be intercepted and read by third parties.
• Analysis of customer behaviour and optimisation of our services and marketing;

5. What rights do you have?

Unsubscription from the newsletter of rivieralodge is possible at any time. Each newsletter contains a direct link to automatically and easily unsubscribe. We bring to your attention that we may still be required to send you emails regarding factual, transactional and/or servicing information in connection with products or services that we are providing to you or the organization through whom you are known to us.

You have the right to request information on data stored with us at any time, e.g. their origin, the recipients to whom the data have been forwarded and the purpose of storage. In addition, you may request the correction, deletion or blocking of your data. You can also revoke your initial consent to the use of your data at any time, which results in the deletion of your data providing there are no legal impediments. In this case we can block your data in such a way that they can only be used for the necessary legal purposes. For further information regarding the processing of your data please contact us in writing at the following address:

If you have any questions about the processing of your personal data by rivieralodge or would like a copy of the information rivieralodge holds about you, correct or remove inaccurate personal data or oppose the processing of your Personal Data, please contact us info@rivieralodge.ch

To prevent abuse, however, we only disclose confidential information in writing and require proof of identity (copy of your passport or your identity card).

6. Changes to the privacy policy

Changes to this privacy policy may, from time to time, be necessary due to, for example, the further development of our website or to changes in legislation. Hence we reserve the right to modify our privacy policy at any time. We therefore recommend that you check this privacy policy for possible changes at regular intervals.

Version 1.0, April 2018